When Does a Neighbour’s Activity Become a Legal Nuisance? 
The Kronospan decision reminds us that nuisance law is about balance — between people’s right to enjoy their homes and the reality of living near a neighbour or industry or construction. In mixed-use areas, residents must tolerate some disruption. But when interference becomes frequent, significant, and well-documented, the law can still step in.

When Does a Neighbour’s Activity Become a Legal Nuisance? 

Living Next to Industry — A Delicate Balance 

If you live near a factory, construction site, or industrial estate, the occasional noise, dust, or smell might feel like part of everyday life. But what happens when it becomes too much? At what point does inconvenience turn into something you can actually sue over ? 

That was the question in Andrews & Others v Kronospan Ltd [2025] EWHC 2429 (TCC). A group of residents in North Wales claimed that dust, noise, and odours from a nearby wood-processing plant made their homes unpleasant to live in. The court didn’t agree, but the case offers valuable lessons on how the law decides when “annoying” crosses the line into “unlawful.” 

What Is a Nuisance? 

A nuisance happens when someone’s use of their land unreasonably interferes with another person’s enjoyment of theirs. It doesn’t have to damage property eg. being unable to sit in your garden or open your windows because of dust or fumes might be enough. However, not every irritation counts. The interference must be substantial, something that would seriously bother an ordinary person, not just someone particularly sensitive. 

What’s “reasonable” depends on where you live. A bit of factory noise might be normal in an industrial town, but unacceptable in a quiet suburb. And even when a business is acting lawfully, it must still take reasonable steps to minimise disruption to neighbours. 

What Counts as a Nuisance? 
Regular loud noise, vibrations or odours that stop you using your garden or enjoying your home
Repeated dust or fumes that dirty your property or make it unpleasant to live in
Excessive light pollution or constant building work. 

It’s not a nuisance if the activity is normal for your area and only causes minor, occasional inconvenience. 

The Kronospan Case: What Happened 

Kronospan has run a large wood-processing factory in Chirk since the 1970s. 159 local residents said dust, smells, and noise from the plant made their homes hard to enjoy. A “test case” went ahead with 16 of them as lead claimants. The judge found for Kronospan. Here’s why: 

  • The occasional dust didn’t cross the line, it was a modest irritation. 
  • The residents’ data was inconsistent, and their experts changed their methods mid-way. 
  • No proof of health risk. 
  • Some witnesses exaggerated their experiences. 
  • The factory operated within environmental limits. 
How the Court Decides 
Courts look at: 
Severity and duration – is it persistent and serious enough? 
Local character – is it typical for the area? 
Reasonableness – has the other side taken sensible steps? 
Evidence – solid data or just impressions?
Health risk – are people harmed, or just inconvenienced? 

What the Case Teaches 

  1. Minor Annoyances Aren’t Enough : A nuisance must be serious and ongoing. Courts need proof of consistent problems.
  2. Evidence Matters : Accurate, independent data is essential.
  3. The Area Counts : What’s tolerable depends on where you are.
  4. Being Lawful Doesn’t Always Excuse the Impact : Even regulated businesses can be liable if their impact is unreasonable.
  5. Keep Records : If affected, keep a diary, photos, and communications as evidence.
Top Tips If You Think You’re Suffering from a Nuisance 
1. Talk first – raise the issue directly. 
2. Gather evidence – logs, photos, reports. 
3. Contact the council – Environmental Health can help. 
4. Seek legal advice early. 
5. Stay reasonable – courts expect fairness from both sides. 

The Takeaway 

The Kronospan decision reminds us that nuisance law is about balance – between people’s right to enjoy their homes and the reality of living near industry or construction. In mixed-use areas, residents must tolerate some disruption. But when interference becomes frequent, significant, and well-documented, the law can still step in.

Principle  What It Means
Substantial interference  The problem must be serious enough to affect daily life.
Ordinary user  Businesses can use land in ways normal for the area.
Locality  Industrial zones have higher tolerance levels.
Evidence  Strong, objective proof matters most.
Regulation  Compliance helps but isn’t an automatic defence.

If you think your neighbour’s activity has crossed the line from annoying to unlawful, we offer a no-cost, no-obligation 20-minute introductory call as a starting point or, in some cases, if you would like some initial advice and guidance, we will instead offer a one-hour fixed fee appointment (charged from £250 plus VAT to £350 plus VAT* depending on the complexity of the issues and seniority of the fee earner).

Please email wewillhelp@jonathanlea.net providing us with any relevant information ensuring that any call we have is as productive as possible or call us on 01444 708640. After this call, we can then email you a scope of work, fee estimate (or fixed fee quote if possible), and confirmation of any other points or information mentioned on the call.

 

VAT is charged at 20%.

This article is intended for general information only, applies to the law at the time of publication, is not specific to the facts of your case and is not intended to be a replacement for legal advice. It is recommended that specific professional advice is sought before relying on any of the information given. © Jonathan Lea Limited.

 

Photo by Vinícius Marçall on Unsplash

 

About Adrian Samuel

Adrian has a 30+ years legal career under his belt exclusively served in litigation and closely allied areas. He has a passion for innovation in professional firms believing lawyers must do more than they have always done and do much of it better.

The Jonathan Lea Network is an SRA regulated firm that employs solicitors, trainees and paralegals who work from a modern office in Haywards Heath. This close-knit retain team is enhanced by a trusted network of specialist self-employed solicitors who, where relevant, combine seamlessly with the central team.

If you’d like a competitive quote for any legal work please first complete our contact form, or send an email to wewillhelp@jonathanlea.net with an introduction and an overview of the issues you’d like to discuss. Someone will then liaise to fix a mutually convenient time for either a no obligation discovery call with one of our solicitors (following which a quote can be provided), or if you are instead looking for advice and guidance from the outset we may offer a one-hour fixed fee appointment in place of the discovery call.

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